Jeff McCall

President and Chief Operating Officer

Jeff McCall serves as President and Chief Operating Officer of TurnPoint, where he oversees day‑to‑day brand operations and revenue generation with a focus on operational excellence, organic growth, and exceptional customer and employee experiences. He brings more than 20 years of experience leading large, distributed, multi‑site consumer services organizations, with deep expertise in operational leadership, growth acceleration, and value creation. Prior to TurnPoint, Jeff held senior leadership roles across the home services, hospitality, and healthcare industries. He holds an M.B.A. from Harvard Business School and a B.A. in Economics from Columbia University.

Go To TurnPoint Leadership Page

For your employees:

More job security

We’re not going to acquire your customers only to fire your team.

More career growth

By joining a larger organization with more roles to fill, your employees will have more opportunities for advancement.

More professional development

Your team will have the chance to develop new skills, earn further credentials, and train with the best in the business.

More support

We provide state-of-the-art equipment and outstanding back-office support – and we’re continually innovating with new technologies, systems, and processes.

For your Customers:

Our commitment to turning bad days into good ones means that when any of your customers calls in for help.

Our Good Day Guarantee that ensures every job is done right or done over at no additional charge.

Customers can count on quality service with no needless delays, no cutting corners, and no nonsense.

Every employee at Turnpoint Services shares the same mission: make today a good day for the next person you meet.