Olympia, WA
Since 1993, Black Hills has been providing complete comfort solutions. Their service technicians are dedicated to arriving on time, providing professional service, using quality parts, and doing the work right the first time for the price quoted.
Black Hills is a one-stop shop for all heating and cooling, plumbing, and electrical services. Whether it’s routine maintenance or an electrical outage, their service experts are prepared for any job. They work hard to make their customers' experiences hassle-free. Black Hills backs all services with a 100% money-back guarantee, ensuring that customers are happy with the work. If anyone is less than 100% satisfied, Black Hills will do whatever it takes to make it right.
Black Hills
Brand Leadership
Mike Kirchmeier
Real Results
Driven to succeed from start to finish
"TurnPoint is very data-driven and they have a plan for success. In Aztec’s second year with TurnPoint, our revenue increased 23.5% from the previous year and we are on pace to see an increase of more than 41% from year two to year three. Our demand generation challenge has now been replaced with a demand handling challenge, and the trust we have between our teams reassures us that they’ll make the phones ring and we will be able to handle those calls. We could not have had this growth without TurnPoint."
Chris Tedesco | Brand LeaderAztec Plumbing & Drains
"I have a passion for the people in our business and a strong desire to watch them develop in their career. TurnPoint supports and nurtures my development and my team’s growth."
Erin King | Brand LeaderScott Hale Plumbing, Heating & Air
"The leverage, the plan, the talent; everything involved in the TurnPoint process has been fantastic and has contributed a lot to our growth. Since joining TurnPoint, we have grown from 12 trucks and 3 crews to 24 trucks with 4 crews. Revenue has increased well over 20% and we will exceed that again this year."
Kevin Meetze | Brand LeaderMeetze plumbing
“TurnPoint has introduced me to several outstanding women in leadership positions and the opportunity to collaborate with individuals who are also part of a culture of continuous improvement.”
Alice Gascho | Brand LeaderRoth Heating & Cooling, Plumbing, Electrical, Drain Services
"With TurnPoint we’re able to make decisions based on data, not just guesswork like most of the industry. What I’ve found is the TurnPoint team listens to our needs as operators and removes obstacles, supercharging our growth."
Randy Keys | Brand LeaderSchaal Plumbing, Heating & Cooling
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